Features - Retail Banker International

Explainer: failed Trump assassination prompts crypto highs

Alex Blair — Mon, 15 Jul 2024 16:02:03 +0000

Amid Biden’s blunders and a failed assassination, Trump’s campaign is in the ascendency. Why has Bitcoin reached a two-week high?

Is less more? Customer Experience in the Financial Services Conference 2024

Robert Prendergast — Tue, 09 Jul 2024 21:10:08 +0000

With the rapid closure banks, increase in AI usage and more risks everyday, how can financial services keep all their customers happy?

Julius Baer report shows EMEA is the most expensive region

Anika Sidhika — Tue, 02 Jul 2024 08:18:12 +0000

Global Wealth and Lifestyle Report 2024 by Julius Baer is now available

Over half of professionals think ESG is ‘just marketing’ – and why that matters

Stu Robarts — Wed, 26 Jun 2024 09:47:15 +0000

Scepticism about ESG activities remains high, but businesses can avoid negative perceptions by supporting only aligned causes.

How BIL and Temenos completely transformed a bank

Anika Sidhika — Wed, 26 Jun 2024 02:12:00 +0000

BIL, the oldest bank in Luxembourg, has been working with Temenos to modernise core banking and payments

ABN AMRO moving quickly to meet its clients’ demands

Anika Sidhika — Tue, 18 Jun 2024 11:33:04 +0000

ABN AMRO is actively adapting its products and offerings to meet the evolving needs of its customers through a dual approach.

Interview: Wells Fargo’s Kevin Cole on how banking assistant ‘Fargo’ is more personalised than ever

Douglas Blakey — Fri, 24 May 2024 17:31:34 +0000

One of the best retail banking AI-powered virtual assistants anywhere in global digital banking just got even better, as Wells Fargo head of digital AI, Kevin Cole, tells Douglas Blakey

The state of cybersecurity: AI and geopolitics mean a bigger threat than ever

Stu Robarts — Tue, 21 May 2024 07:12:06 +0000

Perpetrators are using AI to facilitate cyber attacks, while attacks themselves are being used to sow geopolitical discord.

Interview: Persado’s Lisa Spira on how banks can use GenAI to personalise marketing and appeal to Gen-Z

Douglas Blakey — Sat, 18 May 2024 08:39:38 +0000

Too many banks have not yet realised the financial power of Gen Z. As Lisa Spira, VP of Content Intelligence at Persado tells Douglas Blakey, it is high time that they reframe their marketing strategy to acknowledge this group as serious customers

Interview: Google Cloud’s Zac Maufe on the use of Cloud Services in the banking industry

Robert Prendergast — Fri, 17 May 2024 10:32:20 +0000

Zac Maufe, Head of Regulated Industries at Google Cloud, discusses the big announcements made at this year's Google Next event